Support for Products and Connectors by Prorigo Software
A dedicated team of support engineers is available to answer your queries, and provide help in resolution of any incidents reported, related to products and connectors developed by Prorigo.
Email Support
For any kind of support request related to Prorigo's PLM products, customers with an active support subscription can reach us via email: support_aras@prorigo.com
Contact SupportSupport Subscription Service for Products and Connectors
The broader areas of support covered are listed below:
- Technical inquiries
- Incident reporting
- Requests for software enhancements
- Assistance with installations and upgrades
- Platform and system compatibility questions
- Software release and documentation requests
After an incident is reported by a active subscriber user via email, Prorigo support team will respond to the incident within reasonable time and track the incident till closure.